Survey of Inter-organizational Conflict in Developing Systems of Care


The University of South Florida needs your help. We are conducting funded by ORC-MACRO a study examining the extent to which inter-organizational conflicts arise and what impact they have in the design and implementation of systems of care for children’s mental health. For purposes of this survey conflict is defined as “the tension between team members due to real or perceived differences (De Dreu & Van Vianen, 2001). This project can only succeed with your help. We would like your opinions regarding any tension or conflict that you may have experienced related to your systems of care “governing board” or “inter-agency council”, what impact these conflicts had on the implementation of systems of care, and what strategies, if any, were undertaken to resolve the conflict. This is your opportunity to comment on issues related to the successful implementation of systems of care which will assist us in developing training for resolving potential areas of conflict.

Participation in completing this survey is completely voluntary and all of your answers are strictly confidential. No one other than the project staff at the University of South Florida will have access to individual responses and they will not be shared with anyone. Your answers will be added to those of other system of care sites so you cannot be identified. Because your community has received a systems of care grant, you are part of a select group of individuals chosen to receive this survey. It is important for us to know what your experience has been.

If you have any questions about this survey or would like to complete it by telephone, you can call us toll-free at 1-888-263-6899. Someone will be there to talk with you Monday through Friday from 8:30 am to 5:00 pm EST.

Please click on the next button below to begin the survey. Thank you for your help with this important project.

Mary E. Evans, Ph.D., FAAN