Novarica ACE (Average Customer Experience) Ranking is designed to collect quantitative feedback from insurers about their experience as customers of specific insurance technology vendor solutions and service providers. This form is used for service providers. To rank a vendor solution, please return to http://www.novarica.com/acerankings.shtml

Insurers are invited to submit references on specific service providers. Once five references have been received, Novarica will publish a Novarica ACE Ranking for that provider.

Insurer executives who participate in ranking a provider will be kept anonymous. However, they must provide a company email address so that Novarica can validate their responses with them prior to publication. This information will be kept confidential and will not be used for other purposes.

Executives may provide rankings for multiple providers by completing the survey multiple times. Participants may choose between a copy of the ranking report or a $500 credit for any other Novarica report. There is no limit to the number of solutions that an executive may provide feedback on, and each response will result in an additional $500 credit.

SPECIAL OFFER UNTIL FEBRUARY 24, 2010. 1 out of every 25 qualified* ACE Respondents will win an 8GB/3G iPod Touch, courtesy of Novarica.

*Only current executives of North American insurers who have direct experience with the service provider they are ranking are eligible.