Customer Scorecard (Own !t Now)
Own !t Now believes in customer satisfaction. And they try to do their best every day to deliver it to every person who visits their stores.
They know they TRY to do a good job, but only YOU know if they DID a good job.
Own !t Now has engaged Measuring Up, an independent and national consumer research company, to ask you a few simple questions. Unless you identify yourself in an open-ended question, you cannot be identified by Own !t Now or by Measuring Up. This is your chance to be open and honest with compliments, criticisms and suggestions.
Because of this anonymity, we do encourage you to address complaints to the store directly.
Please take a moment to complete this survey, and be sure to visit here as often as you visit the store.
Regards,
The Measuring Up Team